Holon: close faults with a clear outcome
A resident reports an entrance door, a supplier visits, but nobody checks the repair. Closing a task should include a record of the work and confirmation that normal use has resumed.
Updated on
A resident reports an entrance door, a supplier visits, but nobody checks the repair. Closing a task should include a record of the work and confirmation that normal use has resumed.
Name a contact for every task and update its status after the visit. Store the receipt and warranty with the fault so the next committee can trace the repair.
Checklist
- Confirm the repair after the visit
- Keep receipts and warranties together